Home Training Options SPA Treatments SPA Management

Definition

This module covers theoretical aspects of managing a spa. The module is taught at a fully functioning spa, and includes the following components:

  • Key ingredients to an operational spa (incl. corporate identity, spa venue, spa manager's personality and skills, therapist's skills, treatments and packages offered, general contra-indications, products, ambiance, marketing strategy, creativity)

  • Treatment schedules in spas

  • Duties of therapists

  • 10 Mistakes spas make

  • General money savers

  • Staff motivation

  • Retail

  • First aid in spas

  • Employee matters

 

Pre-requisites

Although any previous knowledge of the beauty industry is beneficial, there are no pre-requisites.  

 

Duration

This is a 1 day short course.

 

Kit

Included in the course cost is a training manual, no kit is used.